Give me your adderess and Ill send you my bag, I dont use it anywase.... It just sits in the closet along with all my bike msc. stuff.OK, this one is simply weird, and it ticked me off a bit. I sent my 888 Works to Zoke for a rebuild and a stanchion replacement. They charged my credit card, and they were paid. The thing is, I had a Marzocchi bag with the fork. I sent them my fork in the bag boxed up. I got my fork back tonight, with no bag.
I called them up, and they said, there was no record of any bag. Now, I know there was because the RMA and payment information, plus a list of what was discussed to be done folded up and placed in the pocket. Not only did they say they did not receive a bag, but they had no interest in locating the bag, or replacing it. Funny how they got their payment though! Now, I did not send them the fork and bag to have them gank the bag. I dont care who the company is, this is theft. I use the bag when I take the fork off and/or transport it, not that it matters, as what I use it for is no ones business.
It just pissed me off. So, Im debating on calling the credit card company and reporting the payment as fraud.
Any thoughts or suggestions would be more than welcomed.
Great forks, sh!ty customer service thus far...lthumbsdown: