I was recently taking apart my bike for shipping and I noticed some serious noise from fox 40 rc2. When everything was removed from the fork, the brake, the adapter, stem, everything... i was holding it in my hands and it make a loud knocking sound. It occurs mostly when you shake the fort up or down, or side to side. (sounds like something is most definately loose in the lowers)
so... I called fox to see what was up and after 5 minutes of horrible customer service, all I could get out of the conversation was to remove my top cap and see if anything was "weird", in fox's terms. After checking, nothing was "weird", but the fork made the same horrible noise.
Has anyone experienced or seen anything like this? I am a mechanic at a bike shop and have never heard anything this loud in any fork, exspecially in one such as this that costs quite a pretty penny. Any thoughts, ideas, or questions would be awesome!
so... I called fox to see what was up and after 5 minutes of horrible customer service, all I could get out of the conversation was to remove my top cap and see if anything was "weird", in fox's terms. After checking, nothing was "weird", but the fork made the same horrible noise.
Has anyone experienced or seen anything like this? I am a mechanic at a bike shop and have never heard anything this loud in any fork, exspecially in one such as this that costs quite a pretty penny. Any thoughts, ideas, or questions would be awesome!