Fedex isn't much better, at least they leave messages on your door (without ringing the doorbell, but that's besides the point).
Had a wheel built and overnighted for the weekend at an additional fee of ~$90 total.
On truck for delivery today by 3PM (had it shipped to a business just to be sure someone was around).
nothing at 5PM when office closed.
stuck around since it's guaranteed to be delivered.....
8PM there is a status update:
The apartment number is missing or is incorrect. UPS is attempting to obtain this information. / Delivery rescheduled.
Meanwhile, I confirmed the address was identical to a package another UPS jerk delivered earlier in the day.
So now, my property is sitting on a truck 1 mile away in their warehouse...and I have no recourse, but I can wait until monday. If i contact the shipper, they can initiate a formal complaint and try to get a refund...so in essence, UPS horribly inconvenienced me, and wants to inconvenience me further.
I hate them so much; wheel was ready to go as promised...UPS is paid well to carry it from point A to point B and can't even do that correctly without resorting to lying about it.
avoid them whenever possible. pay more for usps shipping if you need to, but absolutely avoid UPS.
-end rant
In light of this, i definitely recommend http://www.universalcycles.com/ for any parts. They did exactly what they promised they would, and were very helpful before shipping it out on time.
Had a wheel built and overnighted for the weekend at an additional fee of ~$90 total.
On truck for delivery today by 3PM (had it shipped to a business just to be sure someone was around).
nothing at 5PM when office closed.
stuck around since it's guaranteed to be delivered.....
8PM there is a status update:
The apartment number is missing or is incorrect. UPS is attempting to obtain this information. / Delivery rescheduled.
Meanwhile, I confirmed the address was identical to a package another UPS jerk delivered earlier in the day.
So now, my property is sitting on a truck 1 mile away in their warehouse...and I have no recourse, but I can wait until monday. If i contact the shipper, they can initiate a formal complaint and try to get a refund...so in essence, UPS horribly inconvenienced me, and wants to inconvenience me further.
I hate them so much; wheel was ready to go as promised...UPS is paid well to carry it from point A to point B and can't even do that correctly without resorting to lying about it.
avoid them whenever possible. pay more for usps shipping if you need to, but absolutely avoid UPS.
-end rant
In light of this, i definitely recommend http://www.universalcycles.com/ for any parts. They did exactly what they promised they would, and were very helpful before shipping it out on time.
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