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An observation of fork service turnaround times.

Jayridesacove

Turbo Monkey
Feb 21, 2004
1,335
0
Falls Church, VA
Sent out a 66rc, sherman slider +, and a oem stance blunt for work the same day and they each got received by both companies on the same day.

What I sent them in for
66rc: bad rebound cart out of the box
slider +: spv leg locked out
oem stance: after 4 months of riding on it, the 100mm travel fork now gets about 5mm of travel and a metallic clunking sound when compressing.

Got the 66rc back yesterday, after they received it last week. The rebound cart is fixed. :)

Still waiting on Manitou. :(
 

blt2ride

Turbo Monkey
May 25, 2005
2,333
0
Chatsworth
Yeah, that sounds right. Marzocchi service rules! I think Manitou's service may be a bit slower, since they have so many products they have to service.