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Grasshopper
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Whats up with brooklyn machine works
i am trying to get some replacement parts for my tmx and i can get through with email or calling them. should i contact Doc at superco to get some spare parts?
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hipster bikes and rap videos.
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Grasshopper
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yea that's true but is there any way to get parts from them?
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holy smokes wtf were you doing that you broke the swingarm?
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Monkey
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most embarrassingly, aline drop!!!
but the frame had done two seasons in whistler, many summer holidays in france and raced in the uk. it had had a fun life!
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i just looked on their facebook page... apparently others are having issues trying to contact them as well.
It's disheartening to see/hear these kinds of stories. BITD BMW was known for its excellent commitment to its customers and their bikes.
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Monkey
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yeah,
in the past i have had some excellent experience with them. posting bits out to me in france in an emergency etc.
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Hmm. Someone broke there swing arm last year at Plattekill. Maybe steel is not real anymore.
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 Originally Posted by daisycutter
Hmm. Someone broke there swing arm last year at Plattekill. Maybe steel is not real anymore.
still real... real broken.
but consider this. most racelinks out there are 5+ years old now.
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Hmmm, I talked to them on the phone about a month ago, very friendly and helpful. Weird.
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 Originally Posted by gemini2k
Hmmm, I talked to them on the phone about a month ago, very friendly and helpful. Weird.
from fb (may22), someone trying to call about purchasing a frame:
email was returned and both phone numbers are disconnected
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Grasshopper
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well i emailed the UK store to see if i can get any help but i dont think it will help.
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 Originally Posted by jonKranked
from fb (may22), someone trying to call about purchasing a frame:
LOL. Definitely the sign of a legitimate company!
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