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View Full Version : Why support my LBS?


ciscofreak73
07-22-2005, 06:35 PM
when they are too incompetent to order in 4 headset spacers like they tell you they will. "They'll be here Friday morning, just come in." So I go in today at noon and the order hadn’t arrived yet. "Call back at 1 o clock and it should be here." So I call back at 1:30 and they say they will call me whether or not the spacers are in the order as they just got it in. So 4:30 comes and no call (they close at 6:00) so I call them back and they apologized for forgetting about me. They started to look for the spacers and found that the guy that orders their components didn’t order them. This is not the first time this has happened.


Silverdale Cyclery blew it with me for the last time. I will no longer pay inflated prices for parts just to support our LBS. I know they are doing really well and I wish no ill will, but I won’t give them any more of my hard earned cash. I paid quite a bit per spacer when I could've spent a whole lot less online just to show support for our local shop. Now I had to cancel two rides this weekend and STILL have to wait to order the spacers Monday morning just so I can ride late next week. I always try to purchase all tubes, tools, have wheels built, etc at the shop. I have dropped a lot of cash there in the last 10 years but this is the last time I put up with them screwing up my orders.

Shoot, my order would've taken 2 days from Go-Ride but I started to feel bad about all my online ordering. Well I'm over that now. And yes I know I am being a big baby

biggins
07-22-2005, 06:41 PM
hell man you coulda pm'd me i woulda sent ya some for free.

ciscofreak73
07-22-2005, 07:17 PM
oh crap, that makes me feel even better, LOL...

It's pretty cool, the guys from Go-Ride are going to USPS express mail some to me tomorrow. He said he needed to go by the post office tomorrow and he would take my package with him and drop it off. Normally I doubt they would do anything on a Saturday so I guess I lucked out.

ioscope
07-22-2005, 07:21 PM
Same story with my LBS. Never ordered fork oil... Does anyone know a moto shop near west seattle or north tacoma?

ciscofreak73
07-22-2005, 08:23 PM
This is the most action my bike will see this weekend....

http://i16.photobucket.com/albums/b20/ciscofreak/Bikes/DSCN0126.jpg

Notice the stem and LACK OF SPACERS!!!!!

arboc!
07-22-2005, 08:26 PM
wow, your lbs had to order head set spacers? is it by chance some guy selling bike parts out of the back of his car?

ciscofreak73
07-22-2005, 08:27 PM
ioscope, I hear ya, our local shop is very busy but only caters to roadies and XC geeks (no offense). So when I asked for 1.5" 10mm spacers, I got " you want an inch and a half worth the spacers?" This is a Cannondale shop just so you know. You would think...nevermind...

I have lots of fork oil if you want to come over to Bremerton:)

ioscope
07-22-2005, 08:29 PM
http://www.design-technology.org/hacksaw.jpg

Denny
07-22-2005, 08:42 PM
Find a friend, borrow his headset spacers, put them above your stem, tighten your headset and stem, then remove the spacers and give them back to your buddy. Ride!

ciscofreak73
07-22-2005, 08:52 PM
I really want a little more heigth for my front end.

Also, none of my friends have 1.5" steerer tubes so no borrowing for me...

ciscofreak73
07-22-2005, 09:37 PM
Nope no headset spacers dirtjump, they had to order them. You would think that a Cannondale dealer would have some 1.5" headtube spacers.

trailhacker
07-22-2005, 10:35 PM
I didn't know Intense made a 1.5 headtube frame? Well, until the VPX anyways.

arboc!
07-22-2005, 10:39 PM
Nope no headset spacers dirtjump, they had to order them. You would think that a Cannondale dealer would have some 1.5" headtube spacers.
yeah, doesnt make much sense to me

Fast&Smooth
07-23-2005, 04:46 PM
i work at a shop and still tell people to get their parts online, then bring them in to get put on.

why wait like 4 weeks for some guy to evuntually order a part for you, when u can get the same thing for half the price in more than half the time

- and still pay the exact same amount to have it installed.

ciscofreak73
07-23-2005, 07:37 PM
I love your avatar. I am a Monster addict. I am down to two a day....

Knobularlife
07-24-2005, 12:13 AM
when they are too incompetent to order in 4 headset spacers like they tell you they will. "They'll be here Friday morning, just come in." So I go in today at noon and the order hadn’t arrived yet. "Call back at 1 o clock and it should be here." So I call back at 1:30 and they say they will call me whether or not the spacers are in the order as they just got it in. So 4:30 comes and no call (they close at 6:00) so I call them back and they apologized for forgetting about me. They started to look for the spacers and found that the guy that orders their components didn’t order them. This is not the first time this has happened.


Silverdale Cyclery blew it with me for the last time. I will no longer pay inflated prices for parts just to support our LBS. I know they are doing really well and I wish no ill will, but I won’t give them any more of my hard earned cash. I paid quite a bit per spacer when I could've spent a whole lot less online just to show support for our local shop. Now I had to cancel two rides this weekend and STILL have to wait to order the spacers Monday morning just so I can ride late next week. I always try to purchase all tubes, tools, have wheels built, etc at the shop. I have dropped a lot of cash there in the last 10 years but this is the last time I put up with them screwing up my orders.

Shoot, my order would've taken 2 days from Go-Ride but I started to feel bad about all my online ordering. Well I'm over that now. And yes I know I am being a big baby

darn.

deweydude
07-24-2005, 11:21 AM
you need a new bike shop

huckerAJ
07-24-2005, 01:26 PM
There is a cool bike shop that will ship you stuff like that from Renton. It is us ghy bikes A.K.A. www.gohuckyourself.com That sucks man. We are really close to the warehouses down here and wi;l send you stuff anytime. Whatever you need for a good price. PEACE

KNine
07-24-2005, 01:43 PM
Sadly there are really no other shops in Kitsap County that deal in high end parts. While Kitsap Key and Bike is a good shop. They are more low end and BMX. I know what a pain it is to go To BI Cyclery or up to Kingston. But i am sure if you have called the guys at Old Town in Gig Harbor. 75% chance says they would have been able to hook you up.

ciscofreak73
07-24-2005, 06:02 PM
Thanks AJ, I will bookmark your site. I am ALWAYS breaking something so I am constantly ordering stuff.

Also thanks for the tip on BI Cyclery and Old Town.....

RhinofromWA
07-26-2005, 03:20 PM
Same story with my LBS. Never ordered fork oil... Does anyone know a moto shop near west seattle or north tacoma?RMC in Renton

Grab a yellow pages......

Motorcycle Works of Renton

Check out Tacoma or Fife and Motorcycle in the appropriate phone book.

Fork oil is relatively cheap at a motoshop. I seem to have Golden Spectro but most shops should have an appropriate fork oil for you.

peter6061
07-27-2005, 07:39 AM
Sorry to hear about your issues with your LBS. That sucks. Forget about the Cannondale thing though, C-Dales dont use 1.5" headset spacers on almost any of their bikes. Their headtubes are all the same length (any size frame) and are designed to work with headshoks and leftys that use the same length 'steerer' tubes. So just because they sell C-Dale doesn't mean they'll have the 1.5" spacers.

They should anyway, IMO.

BTW, nice bike. Hope you're able to get out and ride soon.

ciscofreak73
07-28-2005, 10:10 AM
Thanks Peter, actually Go-Ride sent them out last Saturday via express mail and I received them Monday. Scott (go-ride) said he already had to go to the post office otherwise I would be out of luck till Monday;) This was still a very cool thing to do. They’ve always came through for me.

I installed the spacers Tuesday and rode the Breakout for the first time. My first impression was not very good. The fork felt like it had quite a bit of flex. My S6 being DC and having 35mm stantions set the bar pretty high so I was a bit disappointed with my choice of going with a SC fork. It turned out that the AC distance is more than 20mm longer than my S6. This slacker head angle is what I was feeling, not flex. The fork is actually very stiff.

After adjusting the headset, I headed to the trailhead. I started to get used to the fork right away. The TCP dampening is really smooth and has a major range of adjustment. The spring is a bit too soft for my weight so I was careful not to “g-out” too many times.

Knowing that forks sometimes come from the factory with lower oil levels than specced, I checked and found there to be less than half the recommended oil in the fork. I changed out the oil with Golden Spectro 7.5wt and the fork feels a bit more progressive.

Once I get the proper spring for the fork I can give a better review. Oh yea, don’t even ask about the headset incident!!



~Jake

ciscofreak73
07-28-2005, 12:12 PM
talk about a threadjack? You think AJ is hiding in this thread?

Learn how to "internet", once you learn its really rewarding;)

odiwik
07-28-2005, 05:52 PM
Hey, I'm not Al Gore over here! ;)

ciscofreak73
07-28-2005, 07:09 PM
Lol!! I hear ya, just trying to keep the thread on topic :D

huckerAJ
07-29-2005, 01:49 AM
What was the AJ comment about???

ciscofreak73
07-29-2005, 12:58 PM
Just a joke there AJ, geez settle down :D

odiwik
07-29-2005, 06:48 PM
AJ, please check your PMs, the message is in there.

Slider
07-30-2005, 01:50 AM
I feel ya, our bike shop pulls the same dumb **** so everyone has pretty much gave up on them. LBS's act like the internet is putting them out of business and that is B.S. They are putting themselves out of buisness cuz now when they try to pull that I'll order it I swear bull **** and drop the ball we have options now. I know plenty of bike shops bike source and go ride can't touch and that is cuz they are reliable not a bunch of dicks who think they are awesome cuz they work in a bike shop and everyone thinks they are cool but in reality they are 35 year tools that make minimum wage and live in garages. Wrenching a bike is by know means a magical process any jack off can do it. LBS wrenching is just hyped up fast food jobs. Heres the Reality of it, yeah everyone might think you are some kinda loser if you are 35 and work at Mc D's but FAT people think your the ****!!!! Now replace Mc d's with "as a mechaninc" and Fat with Bike. The logic is perfect the grammer is a little off but you get the point. They do the same dumb **** everyday over and over iether your suspension creeks, your gears skip, your breaks need a pad, a cable is broke or something is obvioulsy completly broken off. Yeah I can make my own food but sometime it is just easier to pay someone to do it. That in know way makes fast food a desire able job for me or feel like I owe taco bell if they forget to put the g$d@mn hot sauce in the bag every F'n Time I'll just eat somewhere else where there employee's can do there job right.

Real life scenario
Bike Guy noon thrusday : "Hey may are my bike levers in yet"
Wrench guy : "no Not yet I will call you when they get here definatly comming in today your number is 555-5555 right?"

Bike guy : " Yeah thats it, oh yeah by the way make sure you call me I have a race I have to leave early friday morning and I have to put them on tonight thanks for the help

*Thursday night*
Bike guy to friend : "Dude He never called I am f'd this weekend"
Other dude : "Don't worry I am sure brown dropped the ball"

*Monday* morning

Bike guy " Dude What the F my brake levers that I special ordered and payed are haning on the Fing wall on sales floor!?!?!"

Wrench guy : "Oh yeah they came in thursday at 1:00 I put them there"

Bike Guy to Bike guy Friend : "Pshhh F them I am ordering them direct or off go ride next time."

ioscope
07-30-2005, 02:03 AM
fershizl

BIGHIT756
08-01-2005, 02:37 AM
thats ****ing great, i work at a bike shop, now im considered a tool, working fast food?

BuddhaRoadkill
08-01-2005, 03:50 AM
thats ****ing great, i work at a bike shop, now im considered a tool, working fast food?
Don't let that tool get ya down. Bike mech, Auto mech, plumber, electrician, programmer, line cook, it's all the same bag. Sure, anyone can take the time to learn any of the trades ... but when it comes down to brass tacks, people just can't be bothered. It's a service industry economy we live in. Hats off to those that still know how to keep the machine running I say. You don't like the prices ... do it yourself then. Oh wait ... you can't, your to busy meeting deadlines, raising your 2.5 kids, manicuring your lawn, whatever. If a shop has bad service, they should pay the reaper. But in no way should providing a legitimate service be looked down upon. Especially in a field of recreation, that's just BS.

/end whisky fueled rant! :p

Slider
08-01-2005, 05:05 AM
I am not saying I don't appreciate mechanics doing things I don't have time to do thats not it at all. I am just saying that now thanks to "information" age and general lack of expensive tools it takes to work on bikes. It's not like you need a hydrolic lift in your floor to get under you bike and change out your suspension or if you mess up the cable routing you bike isn't gonna catch on fire iether it is basic stuff anyone can do it with a couple wrenches. Now that the parts are readily available on the internet we are no longer tied to some A-hole with a bad attitude that we know is screwing us. So enough of the LBS arguements. If your bike shop is provide a valuable worthwhile product and expierence they will be fine. If they are a bunch of jerkoffs making you feel dumb cuz some dude hasn't yet figured out how to change your rear derailure or make your wife feel like **** win she comes in cuz she never figured out the intrakcies of adjusting breaks or pulls some mitus BS and say **** like "well you are just gonna have to understand sweet heart that when you have rear suspension you can't use all your gear."(no crap I heard him say that about a 2003 cannondale jeckyl and a 2000 I drive)It is no longer convient we will stop comming around start doing the work ourselves cuz we know they are full of it. Then one day when their no qualification ass is at BK takin my order will spout out some **** like "F'n Go ride put the shop out of buisness and you let it happen!" at me. Then every uninformed Idiot in the world will jump on the band waggon and say yeah F freetrade and competive commerce you should kept dealling with their hoarse Sh@t even though there competition made there product a more valuable sevice to you.

What the HELL It is now easier and more comfortable to pay 2 large and wait 2 weeks for a random picture from a complete stranger you have never met in another country that is for all you know is some 17 year old scamin your butt for all of his senior year beer money. Versus Walking into legitament business and touching it with your hands and going yes I want to walk out with this today here is my money.

The best part is We stick up for the people that make it this insane!!!!!


and to this hippy wang

"You don't like the prices ... do it yourself then. Oh wait ... you can't, your to busy meeting deadlines, raising your 2.5 kids, manicuring your lawn, whatever."

You can't buy a 3,200 dollar DH bike for your 2.5 kids to race on with pituly and beads so yes I am gonna keep workin my ass off cuz they want more than anything to be like the dude in the magazine and work there ass off all day practicing to be the next Cedric Gracia. So where would the good shops be if we're all ridding yard sale bikes for 25 bucks cuz we are all broke from laying on our backs and watching clouds for 8 hours a day. Instead of being engineers, Teachers and other jobs of value that give back to society? News Flash the "Machine" was built by Hard workers slack @ss.

PsychO!1
08-01-2005, 11:33 AM
Dude.....I think the problem with your shop may be communication, I can't understand a thing you trying to say!

BIGHIT756
08-01-2005, 05:37 PM
I think it should be required that everyone passes English class before posting on forums.

fattyfat1
08-01-2005, 10:47 PM
:thumb: i agree slider! as a pipefitter, apprenticeship instructor, and the guy who runs a tractor on the side, 2 kids, a house, wife, i have no time. i have a canfield bros. downhill rig, kona stinky, and a single speed, and i wouldn't let anyone touch them. wrenching on a bicycle is soo easy! anyone w/the intelligence of a monkey and a set of tools from sears w/metric sizes can do it. people don't work on their bikes because they are lazy. i will support my lbs buying parts, but i would never trust one of those retards to put those parts on my precious steed. three people i have trusted to touch my canfield: chris canfield,my buddy thor,and me..... thatsit! you people need to take the time to maintain your own bikes. buy a hundred and fifty dollar bike stand. that stand has saved me HUNDREDS of dollars. i learned everything about my canfields complicated suspension over the phone talking to chris. i could break that bike down and rebuild it in the dark like a soldier and his rifle. after a weekend at whistler, it takes about 40 min. of routine maint. to make her good as new. work on your own bike and feel rewarded that you did it yourself and saved yourself a buttload of money. i have no time but i always keep those steeds in perfect running order,couple hours a month is all it takes.

Knobularlife
08-01-2005, 10:53 PM
thats ****ing great, i work at a bike shop, now im considered a tool, working fast food?NAH...Your Not! Just the pussies complaining :devil: Just a bunch of worthless post...blah blah blah :monkey:

ciscofreak73
08-01-2005, 11:57 PM
Always nice to see the local e-thug make an appearance. I'm glad you posted; you just proved my point to the tee. It's dip****s like you that lose business for local shops. Way to go meathead...

Slider
08-02-2005, 02:40 AM
Always nice to see the local e-thug make an appearance. I'm glad you posted; you just proved my point to the tee. It's dip****s like you that lose business for local shops. Way to go ****tard...


E-thug thats cute LOL.....Dip****s like me do defer the business. It is the Dip****s in the shops that are chasing people off. I just point out the obvious because well that is what I do. Just for the record I am not an "E-thug" I'll tell you to eat ass in real life to if you deserve it if you don't I am one hell of a nice guy.

Karate Kid life philosphy

Miyagi: Now, ready?
Daniel Larusso: I guess so.
Miyagi: [sighs] Daniel-san, must talk. Man walk on road. Walk left side, safe. Walk right side, safe. Walk down middle, sooner or later, get squished [makes squish gesture] just like grape. Same here. You karate do "yes," or karate do "no." You karate do "guess so," [makes squish gesture] just like grape. Understand?
Daniel Larusso: Yeah, I understand.
Miyagi: Now, ready?
Daniel Larusso: Yeah, I'm ready.

Slider
08-02-2005, 02:42 AM
I am a Karate "yes" Kinda guy

BuddhaRoadkill
08-02-2005, 07:01 AM
and to this hippy wang

"You don't like the prices ... do it yourself then. Oh wait ... you can't, your to busy meeting deadlines, raising your 2.5 kids, manicuring your lawn, whatever."

You can't buy a 3,200 dollar DH bike for your 2.5 kids to race on with pituly and beads so yes I am gonna keep workin my ass off cuz they want more than anything to be like the dude in the magazine and work there ass off all day practicing to be the next Cedric Gracia. So where would the good shops be if we're all ridding yard sale bikes for 25 bucks cuz we are all broke from laying on our backs and watching clouds for 8 hours a day. Instead of being engineers, Teachers and other jobs of value that give back to society? News Flash the "Machine" was built by Hard workers slack @ss.
Not the sharpest crayon in the box are ya?

I was essentially giving props to the labor class, saying pretty much what you just tried to say .... and somehow I'm a hippy wang. May I suggest milk in your wheaties, it does wonders for the attitude. :p

ciscofreak73
08-02-2005, 08:57 AM
Wasn't talking to you Slider. But if you are feeling guilty about something we can discuss :) Now what I want you to do is read the post right above mine and stop thinking the Ridemonkey vortex revolves around a little boy from Russia....

Again, everyone acts hard on the internet, it's just the american way....

ciscofreak73
08-02-2005, 10:31 AM
Oh yea, I am a nice guy too.:thumb:

dwnhiller25
08-02-2005, 11:59 AM
It's Moscow, Idaho moron not Russia.

ciscofreak73
08-02-2005, 12:26 PM
That was a joke ya toolbag. Good comprehension is a lost art these days. Do they have schools there in Russia? What are all these Russians doing in the PMW forum? L O L....

Slider
08-02-2005, 02:34 PM
It's Moscow, Idaho moron not Russia.
BAAAAAHHAHAHAHAHA?!?! DUDE I THOUGHT WE WERE IN IOWA. HEH HEHHH


As a matter of fact I do have "God Comprehension" it's where my attitude comes from

rainbow_smoke
08-02-2005, 03:51 PM
allsk8sno chiming in:

buncha idaho hicks...atleast i am in washing....



.....nevermind



we be moving back the 9th and hoping to be up riding by thursday!!

BIGHIT756
08-02-2005, 11:51 PM
bike shops are cool

pnj
08-03-2005, 10:06 AM
how about if you take your bike into the shop to get a little air in your tire. the mechanic says, "sure" and then pops your tube. then the shop refuses to replace the tube.

and you have to call someone to come get you because you rode your bike 14 or so miles to the shop?
:nuts:

Radarr
08-03-2005, 01:49 PM
Ryan, shut up. You might have the "God Comprehension", but you're lacking in the "God Typing Skills" which makes dissecting your posts next to impossible. And you do realize that you have our team name and all of our team's sponsors in your signature, right? Take a hint from the name of that crappy PBS show: "Keeping Up Appearances."

As for the thread, all that you have to do is use the shops for their plethora of tools, and maybe ordering parts that you either can't find online, or wouldn't save more than $5 by getting online. I'm not saying that all shops should be treated like this, because there are good ones out there, but from the experiences that I've had in the bike shops here in Eastern WA, it's really Hit-or-Miss. This is why anymore, unless an emergency comes up and even Wal-Mart is out of tubes, I quietly use my eLBS, and save my hard earned money for next year's new, shiny parts.

That, or spend it on beer.

Neal
08-03-2005, 06:44 PM
I really wish GHY wasn't in Renton. I wish it was West Seattle. Are you thinking of opening a new shop?

sudhamike
08-03-2005, 06:56 PM
I've had great luck and good deals from my boys at Bonney Lake Bicycle. They managed to fix problems with my Heckler that the A-holes that sold it to me couldn't, and they honor their warrenties without a bit of whining. Just a six-pack of pale ale or a nugget o'bud, and the repairs are done on time, and well. A business I'm happy to support.

blt2ride
08-03-2005, 07:05 PM
I love your avatar. I am a Monster addict. I am down to two a day....

There has to be another bike shop who can set you up with some spacers. My LBS TRIED to sell me three for $30, I laughed at the Barney from Wheel World and went somewhere else, hence they are not the only bike shop in town...

ciscofreak73
08-05-2005, 02:01 AM
Thats as bad as our local shop trying to get 50.00 for headset reducers LOL!!!

He decided against that and went with FSAs (which are way beefier) from Jenson for 20.00.

It's strange how these guys pull prices straight out of their asses....Half the time I think they are making up prices on the fly...

trailheadcycles
08-11-2005, 02:33 PM
well all of you have good points, some people get screwed at bike shops, and some dont, even online some people get screwed online and some dont i have been running my shop for 3 years and i know i have disapointed people in the past, and made people happy as well , if a bike shop disapoints you too many times then find a new one, if they make you happy tell people about it , online shopping is a new thing that some big shops have caught on to and use as a sales tool go ride has a store front and is someones local bike shop , i run a online store out of my shop as well iuse it as a tool for my local people to know what i got in lately and also to support local ride clubs getting there ride times on the web the one thing you cant do online is touch the product so its nice to be able to walk in and put your grimmy little hands on new product, when people come in to look and they want a product from me i encourage them to tell me what they can get it for and if i can match the price i will , if i cant ill tell you its a good deal and you should get it , i appretiate the guy that challenges me to make my store more user friendly online and in the store

anyway get out there ride hard keep the rubber side up and check out my website if you end up in a cast from doing to many 360's of the box jump at whistler trailheadcycles.com

oly
08-11-2005, 02:58 PM
NAH...Your Not! Just the pussies complaining :devil: Just a bunch of worthless post...blah blah blah :monkey:

Shut it meathead... :) Hows life messing up peoples bikes and screwing them like all shops do? I think you need to move over onto pearl street so i can stop by for a visit. Meathead... classic.